FAQs
Who is Car Service Atlanta?
Car Service Atlanta is a premium chauffeur-driven transportation service providing luxury travel solutions in and around Atlanta. We specialize in airport transfers, corporate travel, event transportation, and city tours, ensuring a comfortable and elegant travel experience.
What car services does Car Service Atlanta provide?
We offer a variety of services, including:
Airport Pick-Up and Drop-Off Service
Point-to-Point Transfers
Hourly Chauffeur Service (with a minimum hire time)
Event Transportation (weddings, corporate events, proms, concerts, and more)
Why should I choose Car Service Atlanta?
We pride ourselves on offering reliable, punctual, and luxurious transportation. Our professionally trained chauffeurs, premium fleet, and commitment to excellent customer service ensure you experience the highest level of comfort and satisfaction.
How do I book a ride with Car Service Atlanta?
Booking is easy and convenient. You can make a reservation through our secure online booking system at carserviceatl.com/reservation or contact us directly by phone at +1 678-935-2800.
What services and amenities are included in my ride?
Every ride includes complimentary bottled water, WiFi (upon request), and a professional chauffeur. Our luxury fleet is equipped with GPS tracking and meticulously maintained for your comfort and safety.
Can I customize my ride with additional amenities?
Absolutely! We offer a range of add-ons such as a Meet & Greet service, special event decorations, extra stops, or vehicle upgrades for an additional fee. Let us know your preferences when booking.
What is your cancellation policy?
Cancellations must be made in accordance with our terms and conditions. For complete details, please visit our cancellation policy at carserviceatl.com/terms-and-conditions.
What happens if my flight is delayed or canceled?
We monitor flight schedules in real time. If your flight is delayed or canceled, please notify us as soon as possible, and we will adjust your pickup time accordingly.
Do you offer accessible transportation?
Yes, we provide accessible vehicles upon request. Please mention any special requirements when making your reservation.
What forms of payment do you accept?
We accept all major credit cards, including American Express, Visa, MasterCard, and Discover. Payment is processed securely online at the time of booking.
How is my information kept secure?
We use advanced encryption and security protocols to protect your personal and payment information. Your privacy is important to us.
Do you offer any discounts or promotions?
We occasionally offer special promotions and discounts. Follow us on social media or contact our team for the latest offers.
What are your hours of operation?
Car Service Atlanta operates 24/7 to meet your transportation needs. Our customer support team is also available 24/7 to assist you.
How far in advance should I book my ride?
We recommend booking at least 24 to 48 hours in advance. However, last-minute bookings may be accommodated based on availability.
Can I visit your office to view vehicles or make a reservation?
We operate as a premium chauffeur service and do not have a walk-in office. However, you can view our fleet online or contact us for detailed information.
Do I need to tip my chauffeur?
A 20% gratuity is automatically added to every booking for your convenience. You may choose to offer an additional tip directly to your chauffeur if desired.
Are car seats available for children?
Yes, we provide car seats upon request. Please specify your car seat requirements at the time of booking to ensure availability.
Which airports do you service?
We offer transportation to and from all major and private airports in the Atlanta area, including Hartsfield-Jackson Atlanta International Airport (ATL) and regional airports.
How will I know when my vehicle has arrived?
You will receive a text or call from your chauffeur upon arrival. Our vehicles are easily identifiable, and our chauffeurs are professionally dressed for your convenience.
What is the seating capacity of your vehicles?
Our fleet includes a variety of vehicles to accommodate different group sizes:
Luxury Sedan: 1 to 2 Passengers
Executive SUV: 3 to 6 Passengers
Mercedes-Benz Sprinter: 8 to 14 Passengers
Can I customize my trip or city tour?
Of course! We offer customizable city tours and personalized itineraries. Contact our reservations team to design your perfect experience.
For further inquiries, please contact us at +1 678-935-2800 or visit carserviceatl.com.