FAQ

Most frequent questions and answers

Car Service Atlanta offers reliable and convenient transportation solutions tailored to your needs. From quotes to reservations, online payments, and vehicle selection, our Request a Quote/Make a Reservation form ensures a seamless experience. Discover why Car Service Atlanta stands out in the transportation industry.

Discover our competitive prices by filling out the Get Quote/Book Now form. Benefit from special online-only discounts and transparent rates, including airport fees, gratuity, Surface Transportation Charge (STC), and Fuel Charge. Car Service Atlanta ensures affordability without compromising quality.

Our rates cover all fees, including airport charges, gratuity, STC, and Fuel Charge. For added comfort, stretch limousine rentals include free ice and bottled drinks. Be aware of potential additional stop fees, late fees, or costs for vehicle damage. With Car Service Atlanta, transparency is key.

A 20% gratuity is required as part of our service commitment. This ensures our chauffeurs are rewarded for their exceptional service, providing you with the best experience possible.

Explore our flexible policies for additional stops. Hourly itineraries allow unlimited stops, including planned stops during online reservations. Unforeseen stops may incur costs ranging from $25 to $200 per half-hour, depending on the vehicle. We strive to accommodate your needs efficiently.

For airport pickups, a waiting fee may apply if you’re over 30 minutes late. Beyond 60 minutes, there’s a chance of cancellation with a partial reimbursement. Punctuality is important to us, and we work to manage delays effectively.

Cancel over 24 hours in advance for a full refund, less the fee. Partial refunds may apply for cancellations within 72 hours. Late cancellations may not be eligible for a refund. Understanding our policy ensures clarity in your booking process.

We accept cash, MasterCard, Visa, American Express, Discover, and PayPal. Credit card payments are securely processed through PayPal, a payment link, or over the phone. Convenience and security are paramount.

Yes, ensure your PayPal check clears at least three days before your scheduled pickup. This guarantees smooth transactions and service readiness.

Absolutely! Receive reminder emails and text message notifications for your scheduled pickups. Stay informed and prepared with our notification system.

Choose from sedans, town cars, stretch limos, and SUV limousines. View pictures for a closer look at our diverse fleet. We cater to various preferences and occasions.

Refer to the vehicle description for passenger capacity. Additional luggage may impact seat availability. Ensuring comfort and space is our priority.

Reservations are always accepted, but for optimal service, we recommend booking at least 24 hours in advance. Early reservations guarantee availability and preparation.

Enjoy flexible pick-up times, as our Atlanta car service operates around the clock. We adapt to your schedule for maximum convenience.

Choose from a variety of itineraries, including one-way and round-trip travel. Quick return journeys may be quoted as an “hourly” fee. Flexibility in travel plans is our strength.

Specify street addresses or broad locations within the USA for pickups and drop-offs. We aim to meet your location preferences efficiently.

Opt for the “Meet and Greet” service for seamless airport pickups, or arrange curbside pickup by calling upon arrival. Provide flight information for smooth airport runs. Our airport service is designed for your convenience.

Adhere to our guidelines: no alcohol if passengers are underage, and no possession or use of illegal drugs. Violation may result in service termination without a refund. Safety and compliance are crucial.

While we can’t guarantee lost items, we make every effort to return located items to their rightful owners. Contact us promptly for assistance with lost belongings.

Receipts and email confirmations with the status “CONFIRMED” prove the quoted rate’s accuracy, minimizing the impact of typographical errors. Accuracy and fairness are our commitments.

Our Liability Limit typically caps at the original payment amount, emphasizing our commitment to fair and lawful compensation practices. Trust and accountability are core to our service.

Feel free to contact us anytime for assistance beyond the FAQs. We’re here to help. Your satisfaction is our priority.

For more detailed information, you can visit our website or contact us directly. Our team is always ready to assist you with your transportation needs. Enjoy the premium service that Car Service Atlanta offers, ensuring your journey is smooth and enjoyable.

For more information on transportation services, visit the U.S. Department of Transportation.

Scroll to Top